Monday, September 14, 2009

I have a beef with San Diego Gas & Electric and I'm going to withhold paying my closing bill until I'm given some sort of satisfaction. My complaint emanates from the fact that I am no longer a customer since my new digs come with gas, electric, water and sewer services included and so I called SDG&E to have them come out and read the meters on September 1st. I talked to the man who read the meters and he assured me that the gas & electric would not be shut off. It seems that SDG&E has a policy that keeps the service on until a new tenant changes the billing information. Due to the fact that my move had to be delayed because my new place wasn't ready on the 1st, it has taken me until today, September 14th, to complete my move. Since I wasn't preparing any meals at my new place, I had kept my perishable groceries in the refrigerator at the old place. Everything was fine when I left my old place last Friday afternoon, however when I arrived there this morning I was met with the pungent smell of spoiled food in the refrigerator. Not only did I lose about $20.00 worth of groceries but I was also faced with having to clean the refrigerator and sanitize it which I'm in the process of doing as I write this. I think that SDG&E should have given me a call to let me know that they were shutting down the electricity without my knowledge in order to avoid having something like this from happening. I think that SDG&E showed no concern whatsoever for me and their actions have caused me to have to clean a nasty smelling refrigerator that could have been avoided had they called! All they care about is being paid!